Guacamole Remote Access

Guacamole allows users to access their desktops remotely within a web browser.

  1. Email Ryan Sleeth rsleeth@gsu.edu requesting your desktop be added and/or granted access
  2. Log in using Google Chrome with your campus ID at https://guac.ni.gsu.edu
  3. Expand the categories near the bottom of the screen to navigate to your desktop or virtual machine
    • If prompted by Chrome regarding clipboard sharing click ALLOW to enable copy-paste (use CTRL + V to PASTE)
  4. Desktops and virtual machines in Guacamole only allow 1-2 concurrent connections. If another user is connected you won’t be able to until they disconnect
  5. When finished close your Guacamole Chrome tab or use your operating systems sign out methods:
    • Windows: SIGN OUT (closes open programs) or DISCONNECT (DOES NOT close open programs) via the Start Menu. Alternatively close Chrome (same as disconnect)
    • Mac: SIGN OUT (closes open programs) via the Apple Menu or close Chrome (DISCONNECTS, DOES NOT close open programs)
    • Linux: SIGN OUT (closes open programs) via the Gnome System Menu in the top-right or close Chrome (DISCONNECTS, DOES NOT close open programs)

Some useful tips:

  • Connecting to the campus VPN is not required. Traffic is secured via HTTPS
  • Closing Chrome is similar to DISCONNECTING.
  • You can also disconnect using Guacamole’s menu (SHIFT + CTRL + ALT).
  • Desktops and virtual machines only allow 1-2 concurrent connections. Coordinate with your lab to ensure access. When other users sign out or disconnect it frees up a connection
  • Some connections, especially servers, are configured to disconnect users after being idle for 1 hour to help with concurrent use